Mijo! Brands, the brand strategy and online communications agency, has created a fresh new image and user-friendly navigation for Crowne Plaza Mazatlánʼs (CPM) website, fully integrating the latest standards in tourism 2.0.
CPM reached out to Mijo! Brands to help revolutionize the resort’s customer care experience; creating optimal interactive tools to satisfy the needs of each client through an innovative web and social media strategy.
Now guests of CPM can instantly share their daily activities, pictures and comments on social networks like Facebook, Twitter and Tripadvisor and the custom-built online vacation planner, creating direct contact between the client and the hotel itself and reaching much wider public exposure within social media. The planner also provides CPM with rich visitor data.
The hotel Ìs administration will have the opportunity of publishing bilingual content, continually updating the site and ensuring search engine optimization. Crowne Plaza Mazatlan Ìs goal is to provide current, fresh and up to the minute information to maintain contact with its clients at all times. Mijo! Brands is bringing tourism 2.0 to life, incorporating eye-catching images and strengthening the siteʼs interactivity.
Todayʼs consumers are searching for more meaningful brand experiences online. Long gone are the days of one way online conversations, consumers demand and expect content rich adventures that allow them to interact with and ultimately shape the brands they consume. Crown Plaza Mazatlan´s new brands hopes to forge a more interactive and reciprocal experience with its new web site and upcoming launch of its social media strategy.
Gelsey Falsud, Marketing Director at Playa del Sol, the operating company for Crowne Plaza Mazatlan,was very enthusiastic when commenting on the new web strategy for CP Mazatlan, “The Crowne Plaza Mazatlan website is not only functional, but esthetically pleasing; one of the best we've seen. We've received praise from the entire International Hotels sales team. It's been an absolute delight working with Mijo! Brands and we hope our relationship will last for many years to come.”
Daniel Gomez is a brand strategist at Mijo! Brands Mijo! Brands, a brand strategy and online communications agency based in Puerto Vallarta Mexico with offices in Guadalajara and Mexico City.
Follow Daniel @I_Mijo
Key words: branding, wesbite development, tourism 2.0, mijo brands, social media, mexico city, guadalajara, facebook, twitter